2003
year founded
6,782+
providers served
385+
years of industry experience
63%
of employees with 10+ years of industry experience
Learn more about our highly effective credentialing team.
With more than 385+ years of industry experience
5ACVO is a highly effective credentialing team.
Over 63% of our team members
have 10+ years of industry experience.
Our highly effective credentialing team is led by founders with heart and intelligence.
5ACVO, a distinguished member of Fifth Avenue Healthcare Services, was co-founded by Joe Spann and Brad Bond. Both Joe and Brad bring over 50 years of combined expertise in the healthcare industry, underpinning their reputations as pioneers in developing cutting-edge technology and assembling top-tier healthcare teams. Central to their vision is the formation of a highly effective credentialing team at 5ACVO, which stands as a testament to their dedication and expertise.
Under their leadership, 5ACVO has evolved into a beacon of excellence, serving thousands of providers, medical staff, facilities, hospitals, and physician practices nationwide. This achievement reflects not only their professional acumen but also their personal resilience and adaptive leadership skills honed through their family experiences. Brad, a father to quadruplets, and Joe, a father of three daughters and a son, have mastered the art of navigating complex, dynamic environments, a skill that they seamlessly translate into their professional ethos.
Joe and Brad’s approach is a unique blend of embracing technological innovation while maintaining a steadfast commitment to consistency, efficiency, and excellence. This balanced perspective has been instrumental in scaling 5ACVO’s operations and impact.
As part of Fifth Avenue Healthcare Services, 5ACVO synergizes with sister companies Primoris Credentialing Network and Fifth Avenue Agency, offering a comprehensive suite of services that set new standards in the healthcare sector. We are immensely proud to have such a seasoned and accomplished team at the helm, continuously driving us towards new horizons of success and innovation.
Meet our highly effective credentialing team
The advantages of partnering with a CVO (Credentials Verification Organization) such as 5ACVO for credentialing and primary source verification (PSV) are numerous and significant.
At the core of our services is our exceptionally skilled credentialing team. This team is not only highly experienced, with many members boasting decades of industry involvement, but also notably credentialed. Our professionals hold certifications such as CPCS (Certified Provider Credentialing Specialist) and CPMSM (Certified Professional Medical Services Management), underscoring their expertise in this complex field.
We invite you to learn more about some of our outstanding team members and their contributions to the field of credentialing, or checkout our credentialing blog with input from our team for the latest credentialing trends and topics. The dedication and proficiency of our team are pivotal in ensuring the highest standards of service and reliability for our clients.
Joe
Joe Spann, CEO
Over 20 years healthcare industry experience .. raising three daughters + a son .. married to college sweetheart. Co-Founder to Fifth Avenue Healthcare.
More about Joe here
Brad
Brad Bond, COO
More than 25 years healthcare industry experience .. raising quadruplets (three boys + a girl!) .. Co-Founder of Oklahoma's largest IPA.
More about Brad here
Guy
Guy Feist, CGO
With 25+ years of healthcare industry experience, he is a Co-founder of Fifth Avenue Healthcare, Fifth Avenue Agency, Primoris, and 5ACVO. He loves to head to the mountain streams and recharge with some fly fishing.
More About Guy
Jillian
Jillian Davis CPCS, CVO Director
Jillian joins our team with about a decade of healthcare and credentialing experience. She is our resident Texan and is kind, smart and simply brilliant!
More about Jillian here
Michelle
Michelle Seba CPMSM CPCS, CVO Consultant
More than 30 years healthcare experience .. loves to travel and loves animals .. grew up watching her dad as a Doctor during World War II!!
More about Michelle here
Geri
Geri Faas, Credentialing Team Lead
More than 20 years healthcare industry experience .. OKC Thunder superfan .. favorite movie is "Jaws" and she still loves the beach!
Kat
Kat Prather, CPCS, CVO Specialist
With years of diverse healthcare experience, Kat comes to us from being the credentialing manager for McBride Ortho. So happy to have Kat as part of the team!
Lindey
Lindey Robbins, Senior CVO Specialist
With years of experience and expertise, Lindey has always been a vital part of the Fifth Avenue Healthcare family with expertise gained from working within a multitude of credentialing teams!
Kathleen
Kathleen Whitty, CVO Specialist
More than 30 years healthcare experience .. loves to travel and loves animals .. grew up watching her dad as a Doctor during World War II!!
Maddy
Maddy Sardina, CVO Specialist
Primoris' newest team member! Maddy comes to OK as a native Californian .. and is the only team member that plays the cello!
Anastasia
Anastasia R., CVO Specialist
Anastasia joins the Fifth Avenue family from Seattle, WA, with 15+ years of customer services experience, providing support across the country, working closely with customers and major financial institutions.
Karla
Karla Thacker, CVO Specialist
Karla has over ten years of healthcare experience and is a welcome addition to the family! She most recently was on the credentialing team at Urologic Specialists of OK.
Iva
Iva Gilliam, Executive Administrator
More than 20 years of healthcare credentialing industry experience .. Iva loves spending time as the Worship Pastor at church and monthly grocery giveaways .. loves life with 12 children and 15 grandchildren!
Bill
Bill Navarette, CIO
more than 25 years experience in IT .. he's the brains behind the IT magic of our high tech solutions .. he is a vital part of our secret sauce.
More about Bill here
Curt
Curt Matlach, CMO
Curt has 25+ years of marketing experience from startups to well established Fortune 500 companies and expertise in multiple industries from HR, PEO, Finance and Healthcare.
More about Curt here
Here is a visual storyboard of our highly effective credentialing team at 5ACVO, credentialing since 2003.
everyday life at 5ACVO
For an in-depth exploration of the credentialing industry, including the latest updates from payers, our award-winning credentialing blog is an invaluable resource. It covers a wide array of topics such as Medicare, Medicaid, medical malpractice, and Medical Professional Liability Insurance (MPLI) and CAQH.
You will also find insightful articles addressing specific challenges, such as those faced by rural providers in credentialing, or explaining key concepts like Credentialing Independent Physician Associations (IPA). Additionally, our blog provides updates on provider enrollment and valuable information about our team and our response to COVID-19. With detailed discussions on accreditation standards set by renowned bodies like NCQA, AAAHC, The Joint Commission, and URAC, the blog serves as a comprehensive guide filled with essential information.
Recognizing the myriad benefits of outsourcing credentialing, we at 5ACVO are committed to offering expert assistance to streamline and enhance this critical process for healthcare providers.
Join 1000s of Providers
Join a growing network of providers, including doctors, surgeons, medical practices, rural hospitals, and large medical groups from across the country, by choosing us for your credentialing and primary source verification (PSV) requirements. Our services cater to a diverse range of healthcare professionals and institutions, ensuring a streamlined and efficient credentialing process tailored to your specific needs.